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Fire and Ice Recovery Privacy Policy   

Introduction

This Privacy Policy outlines [Fire and Ice Recovery] (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at [11838 Canon Blvd, Newport News, Va 23606] (" Site "), or otherwise share personal information with us (collectively: " Users "). 

What information we collect?

We collect two types of data and information from Users. 


Personal Information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (credit card or other payment methods)


Health Information:

  • Medical history (only if voluntarily provided for service customization)
  • Preferences or contraindications related to our services



Non-Personal Information:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited on our website

How We Use Your Information

We use the information collected for the following purposes:

  • To provide and personalize our services (e.g., cryotherapy, IV therapy, sauna sessions)
  • To process payments and manage bookings
  • To communicate with you regarding appointments, promotions, or updates
  • To improve our website and customer experience
  • To comply with legal or regulatory requirements

How We Protect Your Information

We implement industry-standard security measures to protect your personal information, including:

  • Data encryption during transmission (e.g., SSL)
  • Secure storage of sensitive information
  • Regular system updates to address potential vulnerabilities

However, no system is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist in delivering our services (e.g., payment processors)
  • Legal authorities, if required by law or to protect our rights and property

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience on our website. Cookies help us:

  • Understand user behavior
  • Improve site functionality
  • Deliver targeted advertisements

You can adjust your browser settings to decline cookies. However, some website features may be limited as a result.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 


This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you. 


Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 


Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Corporate transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at [info@fireandicerecovery.com] .

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Fire and Ice Recovery
Website:
www.fireandicerecovery.com
Email:
info@fireandicerecovery.com
Phone: 757-272-1746

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